"Why is my digital cable 'skipping' tonight? And why am I unable to reach someone via telephone to complain about this service problem? I have tried for the last 2 hours to contact you via phone and I get the "All circuits are busy" message. I expect a utility company to be able to receive calls regarding poor service without this sort of system failure. The current commercial with your company's leader apologizes for numerous problems but gives no assurances for solving these lapses in service. I am very unhappy that I am unable to view a critical Monday night game for my division (Tampa Bay v. Carolina) without constant interruption. Get your act together Cox or I will be exploring other options. (Just missed a turnover thanks to my poor quality reception. Thanks so much!!!) P.S. Do you know the number to a good satellite company? I bet they'd take my call right now!"
- Mood:
aggravated
I'm Ready for Some Football!!
"Why is my digital cable 'skipping' tonight? And why am I unable to reach someone via telephone to complain about this service problem? I have tried for the last 2 hours to contact you via phone and I get the "All circuits are busy" message. I expect a utility company to be able to receive calls regarding poor service without this sort of system failure. The current commercial with your company's leader apologizes for numerous problems but gives no assurances for solving these lapses in service. I am very unhappy that I am unable to view a critical Monday night game for my division (Tampa Bay v. Carolina) without constant interruption. Get your act together Cox or I will be exploring other options. (Just missed a turnover thanks to my poor quality reception. Thanks so much!!!) P.S. Do you know the number to a good satellite company? I bet they'd take my call right now!"
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